NASAL STRIPS

How Do BWLL Nasal Strips Work?

BWLL Nasal Strips work by gently lifting and opening the nasal passages, which helps to improve airflow and reduce nasal congestion. This can lead to better breathing, reduced snoring, and improved overall respiratory function.

Are BWLL Nasal Strips Suitable For Everyone?

BWLL Nasal Strips are generally safe for adults and children over the age of 5. However, individuals with skin allergies, skin sensitivities, or certain medical conditions should consult with a healthcare professional before using our products.

Can BWLL Nasal Strips Help With Snoring?

Yes, many users have reported a reduction in snoring after using BWLL Nasal Strips. By opening the nasal passages and improving airflow, our strips can help alleviate snoring caused by nasal congestion or obstruction.

How Long Can I Wear BWLL Nasal Strips?

BWLL Nasal Strips are designed for single use and should be worn for up to 12 hours at a time. It's important to follow the instructions provided and remove the strip gently to avoid skin irritation.

Can I Use BWLL Nasal Strips If I Have A Deviated Septum?

While BWLL Nasal Strips can provide temporary relief from nasal congestion, they may not be suitable for individuals with severe nasal deformities, such as a deviated septum. We recommend consulting with a healthcare professional for personalised advice.

Are BWLL Nasal Strips Recyclable?

Our nasal strips are made from flexible, hypoallergenic materials that are not currently recyclable. However, we're committed to minimising our environmental impact and are exploring sustainable options for the future.
That being said, our packaging is made from recycled materials and our mailers are fully biodegradable.

Do BWLL Nasal Strips Contain Any Medications?

No, BWLL Nasal Strips are drug-free and contain no medications. They work through gentle mechanical action to improve nasal airflow without the use of drugs or chemicals.

Can BWLL Nasal Strips Improve Athletic Performance?

Yes, by enhancing oxygen intake and promoting better breathing, BWLL Nasal Strips can contribute to improved athletic performance. Many athletes use our strips to optimise their respiratory function during training and competition.

Are BWLL Nasal Strips Safe For Use During Pregnancy?

While BWLL Nasal Strips are generally safe for most individuals, pregnant women should consult with their healthcare provider before using any new products or medications.

Where Can I Purchase BWLL Nasal Strips?

At this stage, BWLL Nasal Strips are available for purchase directly from our website only. Visit our online store to explore our full range of products and place your order today.

SHIPPING

How Long Will My Order Take?

We process and ship orders Mon-Fri, excluding holidays. Most orders placed before 12PM AEST will ship the same day. However, sometimes it can take longer, so please allow up to 2-3 business days for orders to be processed before shipping. Your order may take longer to ship if we're experiencing high order volume. You’ll get a notification and tracking number via email when a tracking number has been created. It may take a few hours for tracking to show updates after a label has been created, depending on the carrier.

On average standard shipping orders are delivered within 3 - 8 days after fulfilment and express shipping 1 - 4 business days.

Please note we are not responsible for any delays with carrier transit times, incorrect addresses, or any 'safe drop' or 'leave in a safe place' options nominated by the customer with the carrier.

What happens if I miss my delivery or don’t collect it?

We are not responsible for parcels that are not collected from your local post office or delivery point. If your parcel is returned to us due to non-collection or an incorrect address, a $10.95 shipping fee will be forfeited and any re-shipping costs will be the customer’s responsibility.

How Much Is Shipping?

Standard shipping is $10.95 and express shipping is $15 on all orders unless stated.

ORDERS & PAYMENT

How Can I Check My Order?

You can view your order status on your Account page which is updated as soon as your payment is processed and when your order ships.

What Is Your Return Policy?

We accept returns for items that have a used volume of no more than 50% and are returned within 14 days of delivery. Please note, return shipping costs are at the buyer’s expense, and any original shipping fees will not be refunded.

To organise a return, please contact our team at hello@bwll.com.au

Which Payment Methods Do You Accept?

We currently accept all major credit cards in addition to PayPal and Apple Pay. Instalments are available through Afterpay, subject to approval.

When Will My Credit Card Be Charged?

Your credit card will be charged as soon as your order is processed.

RETURNS & REFUNDS

What Is Your Return Policy?

We accept returns for items that have been used no more than 50% and are returned within 14 days of delivery.
For orders with multiple packs, only one pack may be opened and used up to 50%, while all additional packs must be fully intact and unused.

Please note, return shipping costs are at the buyer’s expense, and any original shipping fees will not be refunded.

For items purchased during a "gift with purchase" promotion:
All items must be returned for a full refund. If you'd like to keep the gifted item, we will adjust the refund amount less the value of the gift.

To arrange a return, please contact our team at hello@bwll.com.au.

Can I Cancel Or Change An Order?

Can I Cancel or Change an Order?

We are unable to cancel or make changes to orders once they’ve been placed, so please double-check your details before checking out.

Our fulfilment centre processes orders quickly, and we cannot accommodate edits or cancellations. We are also not responsible for any address errors or delays once your package leaves our facility.

If an address error has been made, you may be able to redirect the parcel through the AusPost app or website.

CONTACT US

How Can I Contact The BWLL Team?

Feel free to reach out to us at any time — we’re here for questions, product recommendations, and feedback. Just email hello@bwll.com.au
We respond to all emails during business hours, Monday to Friday. We aim to get back to you within 24 hours, but during busy periods, it may take 48–72 hours. Thanks for your patience — we appreciate you!